Privacy Policy

StartupKaro ("we", "our", or "us") operates the website startupkaro.in and provides business compliance and registration services. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information as described in this policy.

Information you provide directly:

• Name, email address, and phone number when you contact us or sign up
• Business details such as PAN, Aadhaar, address proof, and company name when you place an order for a service
• Payment information (we do not store card details; payments are processed via third-party gateways)
• Messages and correspondence you send us through our contact form

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• IP address and approximate geographic location
• Interaction events such as button clicks and form interactions

We use PostHog, an open-source product analytics platform, to collect behavioral and usage data to understand how visitors interact with our website. PostHog may set cookies on your device. See our Cookies Policy for details.

• To deliver and manage the services you have purchased
• To communicate with you about your order status, documents, and compliance deadlines
• To respond to your inquiries and support requests
• To send you service updates or relevant legal/compliance reminders (you can opt out at any time)
• To analyse website usage and improve our product experience via PostHog analytics
• To comply with legal obligations, including record-keeping requirements under Indian law

We do not sell or rent your personal information. We may share your information with:

• Assigned professionals: The CA, CS, or legal expert handling your specific service case.
• Government portals: We submit your information to relevant portals (MCA, GST Portal, DGFT, IP India, etc.) on your behalf as required to complete the service.
• Payment processors: Your payment is processed by third-party gateways. We do not store card or UPI credentials.
• Analytics providers: PostHog receives anonymized usage data. See our Cookies Policy.
• Legal requirements: We may disclose information if required by law, court order, or government authority.

We retain your personal and business data for as long as necessary to fulfil the service and meet our legal obligations. For most compliance and registration documents, Indian law requires records to be maintained for a minimum of 8 years. You may request deletion of your account data by contacting us at hello@startupkaro.in. Note that data submitted to government portals on your behalf cannot be deleted by us.

We use industry-standard measures to protect your data, including HTTPS encryption, access controls, and secure server infrastructure. However, no transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account data (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent for analytics tracking via cookie preferences

To exercise any of these rights, email us at hello@startupkaro.in.

Our website may contain links to government portals and third-party websites. We are not responsible for the privacy practices of those sites.

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance.

If you have any questions about this Privacy Policy, please contact us at: